Privacy policy

This Privacy Policy describes how bathe-enchanted.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify and Mailchimp that we use for our newsletter emails.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (please note we cannot access any card details to view), email address, and phone number if inputted.
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

Examples of Personal Information collected: Name, Email address, phone number (if inputted) and any personal information you may disclose within your email message.
Purpose of collection: to provide customer support.
Source of collection: collected from you.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage.gaoptout.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We share your name and delivery address with Royal Mail 'click and drop' for the purposes of purchasing postage and shipping your orders.
We may share your name, email address and phone number (if inputted) and browsing behaviour on our online store to secure third parties such as TikTok to reach new customers through advertising.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

If you wish to opt out of targeted advertising, you can do so by using the links below:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you're browsing from California and would like to opt out visit https://batheenchanted.com/pages/ccpa-opt-out

Do Not Track:

We do not alter our Site’s data collection and usage practices when we see a Do Not Track signal from your browser

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

Your Rights :

If you are a European resident you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted.

If you would like to exercise this right please contact us.

If you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you, (for example if you make an order through the Site), or otherwise to peruse our legitimate business interests listed above. Please note your information will be transferred outside of Europe including the United States and Canada.

Data Retention:

When you place an order through the Site, we will maintain your Order information for our records unless and until you ask us to delete this information.

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for any other legal, regulatory or operational reasons.

Should you require any further information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us via batheenchanted@outlook.com